Small  Medium  Large  

Contact Center Services

Contact Center Services 2017-10-04T16:19:41+00:00

Who We Are

We are a US-based social enterprise whose team is devoted and driven to your success.  We are qualified to hear your customers’ needs and deliver on your company’s goals.

We hire and train a dedicated staff of people who are blind.  Our Contact Center representatives have outstanding listening skills and  a commitment to service that enhances value to your customers and strengthens your brand.

The Lighthouse for the Blind, Inc. is a private, not-for-profit social enterprise providing employment, support, and training opportunities for people who are blind, Deaf-Blind, and blind with other disabilities since 1918.

Talk to us today about how we can enhance your company’s goals with our premier service!

For more information on how we can help grow your business, please contact:

Melanie Wimmenauer
Vice President of Communications and Service Business
Phone: (206) 436-2223   |   Cell: (206) 427-7181

A group photo of the Lighthouse Contact Center Team standing together holding white canes
BSC Sales Coordinator Blain Daerda answering calls at the Contact Center

What We Do

Do More

  • Prospecting
  • Database Clean-up and Updating
  • Generate / Qualify Leads
  • Uncover Opportunities
  • Sales

Engage Your Customers

  • Win-Back Customers
  • RSVP Calls
  • Appointment Setting
  • Thank You Calls

Quality Assurance

  • Mystery Shopping
  • Market Research
  • Surveys
  • Product Information and FAQs